From the outset, Lyon Confluence created the perfect conditions for public participation and dialogue with the users of the area: those of the Sainte-Blandine quarter, then the new inhabitants and metropolitan associations linked to the Cité.
In 1999, a centre was created in Rue Casimir Périer to welcome, inform and listen to the public. The Maison de La Confluence moved in 2006 to Cours Charlemagne, then in 2013, on the Rhône side, to part of the former wholesale market.
Since 2006, the participatory monitoring committee has also been bringing together the neighbourhood's socio-economic, cultural and governance actors three times a year. The group is chaired by the Vice President for Participatory Democracy of Métropole de Lyon and provides its members with priority updates on the project. It is an opportunity for listening, presenting and exchanging points of view. Members may submit the subjects of their choice for discussion.
Since 2010, Lyon Confluence has organised evening events to greet new residents and create a link with longtime residents and shopkeepers of the neighbourhood.
In 1998-99, a major exhibition "Lyon Confluence, an urban project" presented the area's potential to nearly 24,000 visitors and collected a thousand comments. It marked the beginning of a process of consultation and exchange with the people of Lyon.
The creation of the two designated development areas (ZAC) gave rise to regulatory consultations:
- in 2003 : four public meetings prior to the creation of ZAC1,
- in 2008 and 2009 : six thematic workshops, an exhibition "My city tomorrow" in which people submitted written contributions, and the interactive website www.laconfluenceonendiscute.fr prior to the creation of the ZAC2. More than 3,000 opinions were collected,
- In spring 2016 : consultation on the redevelopment of the Perrache station area resulted in 247 written submissions, 3 meetings were held, and a Facebook page was created for the occasion.
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UNDERSTANDING EVERYONE'S NEEDS
Public spaces are the focus of continuous dialogue throughout their design so that they fulfil the planning goals and meet the needs of residents. Consultation workshops were held in 2011 for the development of the Camille-Georges and Renée-Dufourt squares. They highlighted the need for a greener, more lively space. The Banks of the Saône development was presented and debated at each design phase between 2011 and 2014. Organisation of the construction site took into account nearby users in order to reduce disruption as much as possible. Information meetings with users, newsletters, signage, and a dedicated email address were all put in place.
Once delivered and in use, public spaces can be readjusted if necessary. Work has thus been carried out on Port Rambaud to improve access to offices for employees, thanks to the creation of a comfortable pedestrian route, several years after delivery. This continuous adaptation also concerns housing; Lyon Confluence has set up an observatory to gather feedback from residents to improve future housing operations.
The issue of ground floor shops and activities is key. In 2017, an online questionnaire proposed by the startup Made In Vote received more than 1,230 responses from users. The results? 32% wanted more neighbourhood stores. In particular, food businesses (grocery stores or supermarkets, butchers, greengrocers, etc.) In 2019, students in the neighbourhood were interviewed. This helped to understand the territory's needs in terms of retail, tradespeople and innovative projects.
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FROM CONSULTATION TO MANAGEMENT OF USE(S)
Understanding the lifestyles, wishes and expectations of residents, employees and users is essential for designing a pleasant neighbourhood. The urban planner created an observatory on housing and public spaces in the neighbourhood to obtain feedback from the main stakeholders. The surveys were conducted in collaboration with an urban sociologist.
In the same vein, the Pioneers Game organised in the Market district in the spring of 2019 allowed citizens to participate by expressing their preferences and needs as city dwellers in the development of future public spaces. Meeting the public? It's easy, thanks to the Bikloo, the discussion bike! These approaches contribute to the development of Lyon Confluence and inform the players involved in creating this neighbourhood.
ENGAGING YOUNG AUDIENCES
Explaining the making of a city, its environmental and social issues to the citizens of tomorrow, means a greater chance of success. Lyon Confluence offers workshops for young people and schoolchildren. The objective? Raising awareness and listening to their expertise as children, thus participating in the development of the city. Accompanied by the association Chic de l'Archi, the young Confluence inhabitants were able to participate in different workshops. There was a wide variety of fascinating subjects.
- What is public space all about?
- How does a heat network function?
- How is mudbrick made?
- What are all these construction machines doing in Perrache?